To join our team
Spontaneous application
Coordinator of Operations and Dispatch
Are you a CUSTOMER SERVICE machine!?
Are you a fan of Tetris / STRATEGY GAMES!?
Do you have BOUNDLESS ENERGY!?
Do you have a THIRST FOR KNOWLEDGE in a field that will be useful to you every day!?
Are you looking for a STABLE JOB?
Have you had the opportunity to coordinate staff?
Are you bilingual in speaking and writing?
For over 96 years, we have been providing plumbing and heating services to citizens and businesses in the Montreal area! Specializing in building mechanics (residential, commercial, and industrial), we offer our services in plumbing, heating, gas, geothermal, and radiant floors to families and businesses.
Job Description
In close collaboration with the VP of Operations, the person will be responsible for:
- understanding and evaluating customer needs to direct the best resources in a timely manner;
- efficiently dispatching service calls and projects;
- listening to technicians and following up on their daily progress;
- assigning work and files to technicians;
- ensuring documentation is properly completed;
- making certain purchases related to ongoing work;
- raising awareness among technicians of CNESST rules and current standards;
- contributing to sound operations management to maximize profitability;
- helping improve business processes;
- in collaboration with management, helping maintain a motivated and engaged team.
Benefits
We offer you:
- Highly competitive salary
- Group insurance plan
- Training and development program
- High-performance equipment
- An amazing team!
Required Skills
- You have:
- excellent customer service and team spirit
- very good organization and planning skills
- a good memory and the ability to retain a plethora of information
- ease in working in an environment that uses a multitude of IT tools
- sound energy management in a dynamic environment.
- Job Type: Full-Time, Permanent
Work hours: Monday to Friday, either 7am to 4pm or 7am to 5pm
If you are interested, please send us your resume and any relevant information for processing your application.
vleclercq@allardetricard.com
Apply now
* Only the people who fit the profile we are looking for will be contacted. Thank you for your interest.